Terms and Conditions
1. Scope and provider
These Terms and Conditions apply to all orders placed through our online shop by consumers and businesses. The provider and contracting party is the operator named in the imprint. Deviating terms of the customer do not become part of the contract unless we expressly agree to their validity.
2. Conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to order. By clicking the "Place order" button you submit a binding offer to purchase the goods in your cart. We confirm receipt of your order by email without delay; this confirmation of receipt does not yet constitute acceptance. The purchase contract is concluded once we declare acceptance or dispatch the goods.
3. Age restriction
Our offer is directed exclusively at persons who have reached the age of 18. By placing an order you confirm that you are of legal age. We reserve the right to request proof of age and to refuse orders.
4. Prices and shipping costs
All prices stated are final prices in euros and include statutory VAT. Shipping costs may apply in addition; these are shown separately during the order process before you place your order. Details can be found under "Shipping & Delivery".
5. Payment
Payment is made using the payment methods offered during the order process. The purchase price is due upon conclusion of the contract. Statutory provisions apply in the event of late payment.
6. Delivery
Delivery is made to the delivery address you provide within the stated delivery times. If an ordered item is unavailable we will inform you without delay and refund any payments already made without delay.
7. Retention of title
The delivered goods remain our property until payment has been made in full.
8. Right of withdrawal
Consumers have a statutory right of withdrawal. Please refer to our withdrawal policy for details and for the exceptions to the right of withdrawal.
9. Liability for defects
The statutory provisions on liability for defects pursuant to §§ 434 et seq. of the German Civil Code apply. In the event of defects in the delivered goods you are first entitled to subsequent performance; further statutory rights remain unaffected.
10. Liability
We are liable without limitation in cases of intent and gross negligence and for injury to life, body or health. In the event of slightly negligent breach of material contractual obligations, liability is limited to the foreseeable damage typical for this type of contract. Liability is otherwise excluded. Liability under the Product Liability Act remains unaffected.
11. Dispute resolution
The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only insofar as it does not remove the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence. Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.